Computer Research

My Recent Apple Store Experience

I am a new Macbook Pro owner and I bought it from Apple Store, Chadstone.

Although I still admire Apple's customer service then most of it's competitor's, this time round I did not service to the best I was expecting. on a scale of 10, I would think my experience would qualify for 4 [ I have high expectation].

In the remarks to the Apple Survey that I recent after few days of shopping there, below is what I said:

- When I call, I am always told that the stock is available and once I get to the store, no stocks for the items
- The Customer Service Experience this time round was not the best compared to previous time
- The Sales Consultant was in a rush to brush me off and did not seem interested in understanding my requirements
- Sales Guy was not even looking straight into my eyes but was wondering on the walls in the store

I am sure the business of the store makes it difficult to focus and give attention to the customers they want, but personal attention is one reason, I travel 55 kms across the city to get to the Apple store!

I hope I have a better experience next time.

I am a MAC & a PC

This week I bought the new Shiny 15" Macbook Pro.

I have been a PC all my life till I got my iPhone.

So I will like to share some of my findings in this post and I will keep on adding any interesting notes using Friendfeed. Do share your thoughts too.

Trying Real Time Blogging using Friendfeed

I read an article on live blogging using Friendfeed and I wanted to try it.